When you step into a perfectly prepared room at Amenity Lipno, you immediately notice the fresh scent, cleanliness and sense of comfort. Behind it all is highly professional work – but work that also has to be done with heart. One of the people responsible for making sure your accommodation is perfectly prepared is Oksana, or Oksa as everyone affectionately calls her, who has been working as a housekeeper at Lipno for 15 years.
From Ukraine to Lipno
Oksana came to the Czech Republic looking for work in 1996. In Ukraine, she first worked as a kindergarten teacher and later in a factory that eventually went bankrupt. At the time, she had to support two children on her own. She had no choice but to leave them with their grandmother in Ukraine and support the whole family from abroad. Whenever she had the opportunity, she travelled back to see them.
At first, she worked at a paper mill in the Czech Republic, but that too eventually closed down. In 2011, an opportunity came to join Amenity Lipno, then known as Lipno Point. Her new workplace soon became a second home. She fell in love with Lipno for its peace, nature and atmosphere, which felt close to her from the very beginning.
The Secret of a Perfectly Prepared Room
“Everything has to line up – from top to bottom,” Oksana says with a smile. For her, housekeeping is not just routine work, but a craft that deserves care and attention. Every detail has its place and every surface has to shine. As she says herself, her final look around the room is also the guest’s first impression.
Behind a perfectly prepared room are experience, precision, attention to detail and genuine care for guests. Oksana also passes her know-how on to the other housekeepers she supervises. She teaches them not only the practical techniques, but also the right approach to the job, so that every room tells the same story of care.
Beauty Is in the Details
Guest comfort is not created by cleanliness alone, but also by the small details that go beyond the basics. That is why Oksana carefully looks after the selection of pillows, toppers and other details that can make the difference between simply sleeping and truly sleeping well.
She is always happy when guests return and recognise “their housekeeper”.
Her constant smile, helpfulness and willingness to assist are often among the things guests remember most about their stay.
A Job Built on the Joy of Meeting People
Over her years at Lipno, Oksana has experienced many moving and amusing moments. The most memorable stories are often about kindness and mutual respect – guests who return, ask how she is doing and show her that her work really matters.
Oksana’s open heart extends beyond people. When a small injured kitten with a badly damaged leg appeared in the resort car park, she took him into her care. With the help of Dr Beránek from Český Krumlov, the kitten was saved. Today, the two are inseparable, and the cat, named Amík, has become the resort’s mascot.
For 15 years, Oksana has helped Amenity Lipno stay spotless, welcoming and fresh – and guests notice the difference. Taking care of guests comes naturally here, and this is a world in which Oksana truly feels at home.
Thank you, Oksa, for being part of the unique story of Amenity Lipno!